Frequently Asked Questions

Frequently Asked Questions

Please find below answers to some frequently asked questions

Have you already booked your cruise?

When booking online or over the phone for regular day trips, your tickets are attached to the confirmation that is emailed to you so when you arrive in the area, you may proceed directly to the dock on Little Tub Harbour for boarding once you have parked your vehicle. 
If you will not have access to the electronic tickets on the date of sailing, you may stop at one of our ticket locations when you arrive in the area.

General FAQ

Tickets may be fully refunded up to two days prior to departure. After this time, no refund will be provided. Changes to cruise date or time also require two days notice. All cruises are weather dependent. The Blue Heron Company Limited reserves the right to cancel at any time without notice due to inclement weather conditions including but not limited to strong winds and/or thunderstorms. In the event of cancellation, pre-purchased tickets will be refunded in full.

Flowerpot Island Cruise
Tobermory Boat Tour

Plan Your Trip

Harbourside Motel Tobermory
Wireless Bay Cottages Tobermory
Sweetwater Bay Tobermory
Blue Heron Adventures

Blue Heron Tours wishes to acknowledge that we cruise on the waters and have land-based visitor services in the Territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Further, Blue Heron Cruises give thanks to the Chippewas of Saugeen, and the Chippewas of Nawash, known collectively as the Saugeen Ojibway Nation, as the traditional keepers of this land.

Blue Heron Tours is committed to doing business in a way that is culturally enriching, environmentally sustainable, and of benefit to our community. Blue Heron Tours provides recreational travel and environmental and cultural experiences in a beautiful, well-preserved environment while contributing to the well-being of our local community. We aim to continuously assess and improve our sustainability performance, identify gaps, set goals, and create action plans.

Blue Heron Tours wishes to acknowledge that we cruise on the waters and have land-based visitor services in the Territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Further, Blue Heron Cruises give thanks to the Chippewas of Saugeen, and the Chippewas of Nawash, known collectively as the Saugeen Ojibway Nation, as the traditional keepers of this land.

Blue Heron Tours is committed to doing business in a way that is culturally enriching, environmentally sustainable, and of benefit to our community. Blue Heron Tours provides recreational travel and environmental and cultural experiences in a beautiful, well-preserved environment while contributing to the well-being of our local community. We aim to continuously assess and improve our sustainability performance, identify gaps, set goals, and create action plans.