Frequently Asked Questions

Have you already booked your cruise?

Do I need to print my tickets?
When booking online or over the phone for regular day trips, Your tickets are attached to the confirmation that is emailed to you so when you arrive in the area, you may proceed directly to the dock on Little Tub Harbour for boarding once you have parked your vehicle. 
If you will not have access to the electronic tickets on the date of sailing, you may stop at one of our ticket locations when you arrive in the area.

Do you still need to book a cruise?

Where do I buy tickets

The Jet Boat Tour will be available a day or 2 in advance only.  Please click here to see if there are tickets available for this cruise NEED LINK

General Faqs

What's the cancellation policy?

Tickets may be fully refunded up to two hours prior to departure. After this time, no refund will be provided unless the tickets resell before the cruise departs. All cruises are weather dependent. We reserve the right to cancel at any time without notice due to inclement weather conditions including but not limited to strong winds and/or thunderstorms. In the event of cancellation, pre-purchased tickets will be refunded in full.